![]() They can be useful when you do not have your cell phone. ![]() In these cases, you can use an alternate second step to sign in. This article explains how to set up the following second steps:īackup codes are 10-digit numbers that you print out and keep with you in case you lose access to other 2nd steps. There may be times when you do not have your primary second step (most often a cell phone). Don’t worry, you still have the option to use text or mobile app two-step verification on devices and platforms that don’t support U2F or WebAuthn, or if you don't have your security key available.Alternate second steps help ensure that you can always access your account. You can’t use a security key to log in to the desktop or mobile apps at this time. This step ensures that you have a backup method, in case a device doesn't support your security key.ĭropbox only supports using a security key when signing in to using the Chrome or Firefox web browsers. It can also be used with other WebAuthn or U2F enabled services, such as Google apps.Ĭurrently, security keys are only supported on select devices and browsers, so you must first set up two-step verification for your Dropbox account and select to receive codes via SMS messages or a mobile app. Once you have a security key, it can be enabled for both your personal and work Dropbox accounts. Insert your security key into a USB port, then click Begin setup.If you do not see this section, follow the "Enable two-step verification" instructions above before proceeding. Under Two-step verification, click Add next to Security keys.How to set up a security key for your Dropbox account Most importantly, security keys use authenticated communication to defend against phishing attacks. Unlike SMS or mobile app verification, a security key doesn’t require a separate battery or network connection. ![]() 'Web Authentication (WebAuthn)', also known as 'FIDO2’.A security key is a small USB, Bluetooth, or Near Field Communication (NFC) device that follows one of the open standards: You can use a security key for two-step verification, rather than a 6-digit security code. How to use a security key for two-step verification Enter one of your emergency backup codes.Under Two-step verification, click Show next to Recovery codes.Each eight-digit code can be used once to access your Dropbox account in case of emergency. When enabling two-step verification, you'll receive ten backup codes. How to use a backup code for two-step verification Enter the phone number of your backup device.Under Two-step verification, click Add next to Backup method.Click your avatar (profile picture or initials) in the upper-right corner.If you ever lose your primary phone, or can't use your authenticator app, you can send a security code to your backup phone number instead. How to add a backup method for two-step verificationĪfter enabling two-step verification, consider adding a backup phone that can receive text messages as well. You'll be prompted to enter your password to continue.Click the avatar (profile picture or initials) in the upper-right corner.How to change your two-step verification phone number Once the authenticator app is configured, enter the security code it generates to verify setup and enable two-step verification.Use the steps in your app to add a new account using a secret key. Manually enter your secret key: You'll be given a secret key on that you can type into the app.You may then be able to use your phone's camera to scan the barcode on. Scan the barcode (If your app supports it): Open your app of choice and choose to add a new account.Select Use a mobile app during two-step verification setup.If you use an authenticator app to receive your verification codes, please add primary and secondary backup phone numbers. Any app that supports the Time-based One-Time Password (TOTP) protocol should work, including: Most authenticator apps can generate security codes even when cellular/data service isn't available, which can be useful when traveling or where coverage is unreliable. ![]() The authenticator app you choose will need to generate a unique time-sensitive security code. If you choose to receive your security codes through an authenticator app, you’ll first need to download one.
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